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    INFORMATION

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    © AMAZEN HOUSE 2025

    Privacy Policy

    Amazen House is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information.

    1. INFORMATION WE COLLECT

      We may collect the following personal data when you interact with our website or services:

      • Personal Identification Details : Name, email address, phone number and delivery address.
      • Payment Information : Credit/debit card details and payment history (processed securely through third-party payment gateways).
      • Account Information : Login credentials, order history and subscription preferences.
      • Usage Data : Information on how you use our website, including cookies and browsing history.

    2. HOW WE USE YOUR INFORMATION

      Your personal data is used to:

      • Process and fulfill your orders and subscriptions.
      • Communicate with you about your orders, delivery updates, and promotions.
      • Improve our products, services and website.
      • Send marketing communications.
      • Comply with legal and regulatory requirements.

    3. SHARING OF INFORMATION

      We do not sell or rent your personal data. However, we may share your information with:

      • Delivery Partners: To ensure accurate and timely delivery of your orders.
      • Payment Gateways: To securely process your payments.
      • Service Providers: For analytics, customer support or other operational needs.
      • Legal Authorities: When required by law or to protect our legal rights.

    4. COOKIES AND TRACKING

      We use cookies and similar tracking technologies to enhance your browsing experience. These help us understand how users interact with our website and allow us to personalize your experience.

      You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.

    5. DATA SECURITY

      We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure or destruction.

      Our website is secured using encryption technologies to safeguard transactions.

    6. RETENTION OF DATA

      We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations or resolve disputes.

    7. YOUR RIGHTS

      Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

      • Access your personal data.
      • Correct inaccuracies in your personal data.
      • Withdraw consent for marketing communications.
      • Request the deletion of your data, subject to legal and operational requirements.
      • To exercise these rights, please contact us at hello@amazenhouse.com

    8. THIRD-PARTY LINKS

      Our website may contain links to third-party websites. Amazen House is not responsible for the privacy practices of these external sites.

      We encourage you to review their privacy policies.

    9. CHANGES TO THIS PRIVACY POLICY

      We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Revised" date.

      Continued use of our website signifies your acceptance of these changes.

    10. CONTACT US

      If you have questions or concerns about this Privacy Policy, please contact us:

      Email: hello@amazenhouse.com

      Phone / WhatsApp: +6018 382 6688

    LAST REVISED: 10 JAN 2025